Front Office Supervisor

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Front Office Supervisor will work to support the Front Office Manager and will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator. The person in this role will ensure the Front Desk Staff provides exemplary service to all hotel guests to deliver a memorable guest experience What you have: Previous hospitality supervisory experience: Experience in hotel Front Desk positions High schoo l diploma, equivalent, or higher Excellent communication skills, both written and verbal Ability to use technology, e.g., tables, iPads, and computers Top notch phone and customer service skills Prior experience with coaching and training a team Strong sense of ownership in everything that you do Proven experience in guest relations: What you’ll do: Assist in m anagement, training, motivation, and coaching Front Desk staff to embody hotel culture and provide guests with highest level of service Know all functions to showcase the resort and its unique story to each...