Parts Administrator

Job description

Description Position: Parts Administrator: Location: Fresno CA Classification: Non-Exempt: Reports To: Director of Parts: Summary/ Objective: The Parts Department Administrator provides administrative, billing, order processing, and collections support for the Parts Department. This position requires strong computer skills, exceptional communication, high accuracy, and the ability to work effectively in a fast-paced environment. This role is responsible for managing invoicing, credit memos, RMA/warranty processes, collections, customer documentation requests, and maintaining data accuracy within NetSuite. Primary Responsibilities: - Billing & Invoicing - Complete weekly and monthly invoicing for all parts orders. - Prepare end-of-month billing reports and assist with month-end close tasks. - Process credit memos, maintain the credit memo log, and submit requests per company policy. - Identify billing issues and resolve discrepancies within NetSuite. Collections: - Manage collections for all parts invoices to ensure timely payment. - Contact customers regarding outstanding balances or payment discrepancies. - Coordinate with Accounting to support payment posting and account maintena...