Patient Access Associate

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Associate. CORE JOB SUMMARY: The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.,) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays. CORE RESPONIBILITIES: Serves as the first point of contact for patients and customers entering facility/department. Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine quest...