Team Member

Job description

FRONT of HOUSE JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values. JOB ACCOUNTABILITIES: - Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. - Take guests’ orders and assemble them. - Immediately attend to any guest service problem or complaint and notify manager as needed. - Accept payment from customers, make change as necessary, and issue a receipt. - Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift. - Resolving guest complaints and addressing any questions or comments that guests may have. - Ensure that all product holding times are strictly observed. - Maintain clean and safe work area. - Restock and clean respective area upon closin...