Patient Access Representative Senior - Short Pump Pavilion - Rotating

Job description

A Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. The Patient Access Senior Representative greets patients; secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary. The Patient Access Senior Representative performs all aspects of the Patient Access Rep position as needed. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting. Strong customer service skills and patient/customer centered focus in positive manner in all situations. Experience PREFERRED: N/A: Education/training REQUIRED: High school diploma or equivalent Education/training PREF...