Senior Client Service Manager, 12 Month Maternity Leave Contract

Job description

Senior Client Service Manager This role is a hybrid work model We’re looking for a Senior Client Service Manager to join our Client Services team, working directly with agencies, partners, and clients from our Sydney office. This is a 12-month fixed-term contract role. This role is responsible for managing the end-to-end delivery of multiple advertising campaigns, from initial setup through to optimisation, reporting, and post-campaign analysis. It combines strong account management with a client service focus, ensuring campaigns are executed effectively while proactively identifying opportunities to drive performance improvements. A key part of the role is translating campaign insights into actionable recommendations, supporting clients in achieving their objectives while uncovering opportunities for upweights, upsells, and long-term growth. The role also plays a critical part in building and maintaining strong client relationships, delivering strategic guidance, and ensuring high levels of client satisfaction and retention. This role reports into the Head of Client Services. Key responsibilities: Client Solutions & Strategy: Partner with clients to identify, develop, and implemen...