Portfolio Training Specialist

Job description

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. The Role: The Training Specialist plays a key role in championing customer service excellence across MUFG Retirement Solutions. Working closely with the client’s Learning Team and internal stakeholders, this role is responsible for designing, developing, and delivering high‑quality training, coaching, and communication that uplift capability across the Contact Centre and Operations teams. With a strong focus on adult learning and continuous improvement, the Trainin...