Patient Service Representative II

Job description

Description Benefits: The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. - Work Location: 2600 Patriot Blvd Unit J Glenview, IL 60026 - Monday-Friday schedule - No nights or weekends at this time - We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! - Health insurance - Dental...