Senior Process Associate - Customer Service & Sales Support

Job description

City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number: 43866 Business Title: Senior Process Associate - Sales Operations Global Function: Business Services Role Purpose Statement: This role will serve as the first contact for inquiries from customers. Enhance the return on the total business through delivering exceptional customer service. Perform total customer service for all assigned customer accounts, Bunge sales personnel & plant locations. Assist all Bunge disciplines in expediting Total Quality Service to our customers. Act as an advocate for both the customer as well as for Bunge Oils, ensuring orders are handled in an efficient and profitable manner. The Customer Services SPA is engaged in establishing and enhancing the satisfaction of internal and external customers. The focus is managing the relationship of customers, solving problems, providing and maintaining appropriate information and excellent customer service support. Maintain existing business by monitoring and reporting changes in customer purchasing patterns to sales manager. This position provides an excellent exposure to multiple facets of one of Bunge’s Value Chains. The role will work...