ServiceNow Developer (m/w/d) - CSM & ITSM

Job description

Company Description Conveying, loading, palletizing, packing, sorting and distributing - BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterized by excellent know-how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family-like cooperation characterized by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide. Job Description: In this role, you will take on a key position in further developing and shaping our evolving ServiceNow governance and platform landscape. Building on the existing framework and structures, you will actively contribute to enhancing processes, standards, and best practices to drive the platform’s continued maturity. Your responsibilities include: - Designing and implementing ServiceNow CSM and ITSM capabilities across core modules - Developing flows, scripts, UI policies, IntegrationHub spokes, and upgrade‑safe customizations - Building and managing integrations with external providers, including SLAs/OLAs,...