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Sales Coordinator

Steel Dynamics, Inc. · Pelham, Alabama, US

Subsidiary Vulcan Steel Products Overview Full support of Inside Sales and Account Manager duties encompassing complete customer service management. Travel m...

Job description

Subsidiary Vulcan Steel Products Overview: Full support of Inside Sales and Account Manager duties encompassing complete customer service management. Travel maybe required to see customers along with participating in various industry events. Responsibilities: This person will need to grasp many concepts including freight, production, quality control, and various pricing scenarios. - Handle all of the customer service functions including answering phone calls and e-mails in a timely manner, accurate and timely order entry, creating and running reports, following orders from entry through shipment. - Assist customers with all of their daily needs including product availability, facilitate accurate and timely price quotes, troubleshooting, and delivery questions. - Communicate daily with all sales representatives and work directly with all Vulcan departments effectively and professionally. - Need to be able to handle strong personalities and difficult customers with professionalism. Qualifications: Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers. - Excellent attention to detail and ability to multitask - Handle high volumes, and details under pressure...