Payment Specialist ZD

Job description

The Payments Specialist handles all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner. Assists Player Support Representatives with account reviews for payment processing. Shows a commitment to ensuring responsible gaming. Processes a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted. Requires NJ Casino License (CER). - Handling all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner - Assisting Player Support Representatives with account reviews for payment processing - Show a commitment to ensuring responsible gaming. - Processing a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted. - Requires NJ Casino License (CER) COMPENSATION & BENEFITS: Starting Rate: $39,520 At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, custom...