Stock Operations Manager - Boutique Firenze

Job description

GENERAL ROLE: The Stock Operations Manager ensures an optimal management of the store stocks to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the other teams. He/She is responsible for all physical and the corporate software product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures. The Stock Operations Manager reports to the In-store Operations Director and is responsible for the Stock Operations Team (Stock Operations Supervisors, the Stock Controllers and the Stock Supports). The Stock Operations Manager successfully manages all the operations activities, leading and supporting the development of their team with highest integrity, actively embodying Hermès culture and values. MAIN RESPONSABILITIES: Team and transversal management: Manage the Stock Supervisors and organize the day-to-day work; Set objectives, do the appraisal for the year and provide regular feedbacks; Train, coach and develop the team; Liaise with the Store Director, the Sales Department Managers, the Customer Experience Manager, the Security Manager, t...