Service Manager

Job description

Service Manager – ServicePlus Centers (San Bernardino & Fullerton) Full-Time • Exempt • On-Site • Monday–Friday Multiquip is looking for an experienced Service Manager to lead operations at our ServicePlus Centers in San Bernardino and Fullerton . This is a high-impact leadership role responsible for driving service excellence, developing a skilled team, and ensuring every customer receives fast, accurate, and reliable support. You’ll oversee service writers, technicians, and coordinators while partnering with cross-functional teams to keep operations running smoothly and efficiently. If you’re a people-focused leader with strong technical knowledge and a passion for customer satisfaction, this role offers the chance to make a meaningful impact within a respected, industry-leading organization. What You’ll Do: - Lead daily operations across two ServicePlus Centers, including scheduling, assigning jobs, and managing technician productivity. - Coordinate shop repairs and field service calls to ensure fast, efficient, and high-quality service completion. - Build strong customer relationships by addressing inquiries, resolving issues, and ensuring a positive service experience. - Manag...