AtHoc - Senior Implementation Engineer
BlackBerry · Los Angeles, California, US
Worker Sub-Type: Regular Job Description: This is a fully remote position requires strong internet connection and access to major airports. About the Role Bl...
Job description
Worker Sub-Type: Regular Job Description: This is a fully remote position requires strong internet connection and access to major airports. About the Role BlackBerry AtHoc is the global leader in networked crisis communication. As a Senior Implementation Engineer, you are the technical face of the company during the implementation phase. You will guide organizations through the transition from purchase to operational readiness, ensuring their system is architected for resilience and high availability. Key Responsibilities: SaaS & On-Premise Implementation: Lead the technical configuration of AtHoc cloud instances and perform end-to-end installations on customer-provided infrastructure. The "Core Three" Management: Maintain expert-level configuration and troubleshooting of Windows Server, IIS, and SQL Server . Automation & Scripting: Develop and maintain PowerShell scripts to automate data imports, deployment tasks, and system health checks. Technical Integration: Configure Microsoft Entra ID (formerly Azure AD)/LDAP synchronizations and SAML 2.0/SSO authentications; utilize REST APIs and JSON payloads for system interoperability. Data Validation: Utilize SQL queries to assist with...