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Sales Administrator

MPI, Inc. · Poughkeepsie, New York, US

Overview This administrative position is the primary contact at MPI for all sales inquiries including but not limited to, new equipment inquiries, machine up...

Job description

Overview This administrative position is the primary contact at MPI for all sales inquiries including but not limited to, new equipment inquiries, machine upgrade inquiries, initial automation inquiries, contract matters, and other customer-facing tasks as required. This position acts as the key liaison between MPI and our customers. As the frontline contact it is imperative that the Technical Sales Admin focuses on the customer’s satisfaction and timely responses to inquiries and customer needs. MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non-value-added activities. We value participation at all levels and invest in our employees’ training to achieve continuous development of our dynamic team. Qualifications: Skills and Qualifications: - Excellent communication skills, listening, verbal and written. - Excellent follow-up skills. - Take ownership of opportunities from inquiry through delivery. - Positive demeanor that reflects well with customers and colleagues. - Must have advanced computer skills with recent experience using Microsoft Office products. - Ability to learn and communicate...