Patient Access Associate - Financial Clearance/Authorization (FT; Days) - LCMC Health Westpark Campus

Job description

Your job is more than a job Be the voice that helps patients feel prepared! As a Patient Access Associate in Central Scheduling & Financial Clearance , you connect with patients before their visit—scheduling appointments, verifying insurance, and helping them understand what to expect financially. Your work ensures fewer surprises, smoother visits, and a better experience for patients and care teams alike. You’re a key link between patients, providers, and payers, bringing clarity, accuracy, and empathy to every interaction. What You’ll Do: Schedule and coordinate patient appointments across clinic and hospital services Verify insurance eligibility and obtain authorizations as needed Review and confirm demographic and financial information Explain financial responsibility, estimates, and payment options Assist patients with financial assistance or referrals when appropriate Communicate with clinical teams to ensure visits are financially cleared What You Bring: Strong customer service and communication skills Attention to detail and comfort working with insurance and financial data Ability to explain complex information in a clear, patient-friendly way Minimum Requirement: High Sch...