Salesforce Business Analyst | DCX-SFS / ABL

Job description

Salesforce Business Analyst Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE: Job Summary: The Salesforce Functional Analyst will be responsible for acting as a bridge between business areas and the technical team, ensuring that the solutions implemented on the Salesforce platform meet the company's functional and strategic requirements. This professional will analyze processes, gather requirements, propose improvements, and monitor the implementation of solutions. Main Responsibilities: - Requirements Gathering: Understand the needs of business areas and translate them into functional specifications for Salesforce. - Process Analysis: Map current processes and propose improvements aligned with platform best practices. - Documentation: Create and maintain functional documentation, including flows, use cases, and specificat...