Patient Service Representative- Canton
Tenet Healthcare · Canton, Georgia, US
The person in this role may act in either, all, or some of the following functions and must be efficient in all processes associated with any or all of the f...
Job description
The person in this role may act in either, all, or some of the following functions and must be efficient in all processes associated with any or all of the functions listed: In addition, this role must be able to travel to any and/or all locations as needed based on clinic staffing needs. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. - Check-In representative - Check-Out representative - Call Center representative - Kiosk Greeter - Must greet patients and staff in a pleasant, positive, respectful manner at all times. - When acting in role of Kiosk greeter, this position is responsible for patrolling the area near kiosks and assisting patients with electronic check-in process - Ability to register patients in an efficient and accurate manner as outlined in the department policies and procedures. - Must be able to travel unassisted between locations as needed. - Must possess working knowledge of applicable insurance programs and have the ability to apply appropriate information as part of the patient scheduling and registration process. - Clearly communicates to patients...