Lead Server

Job description

Benefits: Server Position Overview Lead Servers monitor all aspects of FOH operations while ensuring the best possible dining experience for guests. They will also assist in training all FOH staff and responding to customer complaints. All Lead Servers will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service. The Lead Server reports to the General Manager and when necessary, other Department Heads and is expected to work in tandem with other Servers and FOH Staff. Core Duties & Responsibilities: ● Provide a strong sense of leadership in all Front of House (FOH) and Back of House (BOH) activities. Hospitality and communication – lead by example● Support Floor Managers in training of all FOH positions led by the Gin & Luck Core Values● Monitor all FOH positions in their opening and closing responsibilities and service standards● Daily monitoring of staff appearance, cleanliness, arrival time, tools etc., and opening and closing duties for all FOH positions● Assist staff when and where needed: if someone is in the weeds, that is where the manager should be or that is where the manager should send help● Support the floor by run foo...