Patient Service Representative (PSR) - Urgent Care

Job description

Department: 02190 AMG Fond du Lac - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: 12 hour Shifts - 6:30am - 7pm - days vary. Holiday Rotation: Pay Range: $19.80 - $29.70 Major Responsibilities: Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team . Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems . Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. ​ ​ Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical rec...