Customer Care Program and Comms Lead

Job description

POSITION: Customer Care Programs & Communications Lead LOCATION: Mahwah, NJ: RECRUITMENT RANGE: $95,000 - $118,000: Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years. JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact. At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential. Reporting to the VP of Customer Care, the Customer Care Programs & Communications Lead is responsible for leading the planning, coordination, and execution of Field Service Action campaigns across Jaguar Land Rover North America,...