Supply Chain Customer Service Specialist - Domestic

Job description

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Meaningful Work From Day One: Manage orders for third party distribution partners within the U.S. & Canada. Primary liaison between distributors, supply chain integration, production sites (BF owned, contract bottlers and contract manufacturing partners), outside warehouses, shipping, logistic/transportation personnel, freight forwarders, IT, BF Sales and Marketing, Finance, Legal, Tax and Credit to analyze and develop a contingency plan for any order, production and or shipping issues. What You Can Expect: Responsible for accurate, complete, and timely management of orders for assigned markets by managing the entire life cycle from order to cash. Support BF Supply Chain Initiatives and department metrics (Perfect Order, Full Load, Out of Stock, etc.) and offer improvements on orders where gaps exist. Key liaison with internal and external partners, field sales, production sites, co-packers, logistics, pricing, common processes, route to consumer group, external manufactur...