Service Advisor

Job description

Dealership: L0061 Lithia Ford of Roseburg Lithia Ford of Roseburg: Service Advisor Pay: Commission pay plan with base and incentives Schedule: Tuesday - Saturday: We searching for a highly motivated Service Advisor to join our growing team! As the fastest growing Fortune 150 Company and largest auto retailer in the nation, we’re expanding and ready to invite experts in sales to join our team. In turn, we provide top-notch training and continuous support to help our employees succeed! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. ​ Qualifications: - Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. - Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. - Prepare repair orders (RO), obtaining approval signa...