1st Line Support Agent (English and Spanish speaking)

Job description

The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world. They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent. This position is in Linköping and you need to work from the office. About you You have excellent problem-solving skills and the ability to think outside the box. You possess great computing skills and are interested in all things technical. You provide a high level of customer service and have a full understanding of its importance. You are a curious and fast learner. You communicate clearly in English and Spanish, both verbally and in writing. This is considered an entry-level position and although we dont believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology. About the position As a 1st line support agent, no two days will look the same. Your daily focus will be to help our customers through phone, web chat and email. You wil...