Store Manager/Parts Counter

Job description

Summary The Store Manager is responsible for all business operations of an assigned store location. By applying individual judgement and autonomy, this position will provide excellent customer service, maximize the sales/gross profit, and ensure the store location is organized, secure, and well maintained. The Store Manager is also responsible for the daily direction and on-the-job training of Store Manager Trainees and Assistant Store Managers, if applicable. Responsibilities and Accountabilities: Sales Management: - Use knowledge and judgment to diagnose customer’s fluid connector issues - Formulate solutions to recommend suitable product solutions - Provide excellent customer service and maintain positive professional relationships - Provide the appropriate products and fabricate hose assemblies - Resolve customer service problems and complaints - Develop outside quotes and sales orders for Outside Sales team - Manage cash and payment systems Marketing Management: - Create customer awareness and promote the entire fluid connector product offering - Devise strategies with product layout so it maximizes sales, improves customer traffic flow, creates a better appearance and custome...