IT Support & Digital Solutions Specialist

Job description

Company Description Sika, founded in 1910 in Switzerland, is a global group operating in the construction and industrial sectors with a focus on specialty chemicals, supported by its worldwide production and sales network. Sika is a global leader in products used for waterproofing, joint filling, multi-purpose bonding, flooring systems, chemical concrete additives, and for the strengthening and protection of load-bearing systems in construction and industry. Job Description: IT Support & Service Delivery: - Provide first-line and second-line IT support for hardware, software, systems, and business applications - Diagnose, troubleshoot, and resolve technical issues in a timely and effective manner - Manage user accounts, access rights, and device configurations - Ensure system availability, performance, and security - Support Microsoft 365 and digital workplace environments - Maintain IT support documentation, standards, and procedures IT Project Management: - Lead and coordinate IT and digital projects from initiation through to completion - Define project scope, objectives, timelines, and deliverables - Monitor project progress, risks, resources, and budgets - Engage with business...