Clinical Support Trainer & CX Expert, Fixed (Germany)

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinical adoption and customer excellence as a cornerstone of our new market launch team. This hybrid role blends high-impact training with advanced clinical support, ensuring practices adopt digital workflows confidently while receiving expert guidance on complex cases. You will serve as the localized clinical authority for both training and CX—delivering live onboarding, coaching clinicians through digital workflows, and resolving the most technical clinical issues. This is a high-autonomy, high-impact role that shapes customer success, market readiness, and long-term digital ad...