Weekend Customer Experience Specialist

Job description

Responsive recruiter Benefits: A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”. - Competitive salary - Free uniforms - Opportunity for advancement Compensation and Benefits: - Competitive pay - Paid training - No holiday shifts The Position: The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. Your Typical Responsibilities: - Setting up and breaking down the pool deck area before and after each shift. - Checking water chemistry and temperature prior to swim lessons. - Welcoming students and parents/guardians to the pool deck area. - Answering customers' questions about their account, their child’s progress, or about the program. - Assist swim instructors and managers when needed during swim lessons. Minimum Qualifications: - Excellent interpersonal communication and organizational skills. - Weekend availability- 8:00am- 1:00pm Saturday and Sunday - Have a responsible and professional demeanor. - Reliable and trustworthy P...