Bilingual Guest Service Agent ( Part-Time )

Job description

Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent. What is in it for you: - Wonderful company culture - our colleagues are at the heart of all that we do - Food & Beverage discount of 50% in our restaurants - Employee benefit card offering discounted rates in Accor worldwide for you and your family - Learning programs through our academies designed to sharpen your skills - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 - Full rate of pay of $25.57/hour Job Description: Reporting to the Front Desk Manager and Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: - Provide outstanding service to our internal and external guests - Assist with tour check-ins and greet the tour guide and groups when required - Generate reports for other departments in the hotel - Key member of crisis & emergency team - Register and checkout hotel guests - Act as an ambassador of Fairmont Château Laurier - Greet, check in and settle guest ac...