BPO Credentialing Director (Credentialing & Enrollment Services)

Job description

Director of Credentialing & Enrollment Services Department: Credentialing & Enrollment Operations: Reports To: Vice President of Operations / Chief Operating Officer FLSA Status: Exempt Location: Remote / Hybrid Business Travel: Required - 0-50% depending on the month Position Summary: The Director of Credentialing & Enrollment Services provides strategic and operational leadership over all provider credentialing, re-credentialing, and payer enrollment functions for a diverse portfolio of healthcare clients. This role is responsible for building scalable processes, maintaining regulatory compliance, driving client satisfaction, and leading a high-performing team that delivers timely, accurate credentialing and enrollment services on behalf of hospitals, physician groups, health systems, and other healthcare organizations. Essential Duties & Responsibilities: Strategic Leadership & Client Management: · Develop and execute the strategic vision for credentialing and enrollment service delivery, aligning operations with company growth targets and client expectations. · Serve as the senior point of escalation for client concerns related to credentialing and enrollment timelines, quality...