Manager, Business Office Services

Job description

Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities: Northside Hospital is seeking a strategic and results-driven Manager Business Office Services to oversee all commercial follow-up operations across our five-hospital system. This hybrid role requires a dynamic leader with strong experience in managing payor relationships, reducing aging, and driving cash collections. The Manager will lead a high-performing team of 60+ staff members, including three supervisors, and will play a critical role in resolving escalated claim issues, working accounts, and driving performance metrics. The ideal candidate will be a self-starter with proven success in leading large teams and optimizing insurance follow-up workflows. You must possess deep expertise in navigating complex payor processes and collaborating with internal departments including Human Resources to support staff needs and resolve issues effic...