Operations Analyst

Job description

About the team The Live Network team sits within the European Operations Planning and Performance team, and is responsible for the performance and planning of the rider network across multiple markets, including the UK&I, France, Italy and Belgium - this encompasses rider planning, logistics, incentives and rider fee pricing. Deliveroo’s on-demand operations are incredibly complex with a lot of moving parts, so it will be your job to use your skills in data and analytics to unpick these moving parts and provide strategic solutions to unlock growth and profit. About the role: As an Operations Analyst within the European Planning & Performance team, you will be responsible for designing and using frameworks to make decisions that will positively impact the delivery network. You’ll be directly responsible for improving the reliability, availability and efficiency of the network in all of our global markets. What you’ll be doing: Your responsibilities will include: Monitoring the performance of our delivery network, and pulling on levers in real-time to improve the reliability of the network. Working within a budget, allocating spend to maximise the efficiency of the live network. Foll...