Fraud Specialist

Job description

At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you. As a Fraud Specialist , you’ll play a critical role in protecting our members and the credit union from financial loss. If you have a sharp investigative mindset, thrive in high-risk decision-making environments, and are passionate about doing what’s right, this is your opportunity to make a real impact. Your Role in Our Mission: - Investigate and resolve fraud cases involving identity theft, suspicious activity, forgery, check kiting, NSF activity, and more - Analyze account activity, alerts, and high-risk transactions to proactively mitigate loss - Review and decision fraud claims and cases in alignment with internal policies - Conduct recorded phone investigations with suspects and/or victims - Perform advanced background research to identify fraud patterns and support recovery efforts - Complete high-risk account reviews and make informed decisions based on findings - Prepare and file Suspicious Activity Reports (SARs) in compliance with FinCEN requi...