Mortgage Post-Closing Manager

Job description

Job DetailsLevel: ManagementJob Location: Corporate Headquarters - Chattanooga, TN 37402Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: M - F 8:00 - 4:45Job Category: BankingJOB SUMMARY: The Mortgage Post-Closing Manager is responsible for overseeing all post-closing functions for the real estate lending department and serves as the primary point of contact for the credit union’s subservicer, supporting both operational and member-related servicing needs. This role ensures loan files are complete, compliant, and delivered within investor and regulatory timelines; manages servicing retention and loan boarding; and maintains operational accuracy. The manager must possess strong expertise in agency delivery and servicing requirements to ensure quality, compliance, and efficiency across all post-closing operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct and manage the post-closing workflow ensuring files are complete, accurate, and compliant. Oversee collection, reconciliation, and delivery of trailing documents such as recorded mortgages, assignments, title policies, and subordinations. Implement and maintain effective quality control processes to minimize post...