Operational Contact Centre Agent

Job description

Operational Contact Centre Agent Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: Salary & Benefits- We offer a starting salary from £28,895 per annum Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in Summer 2026, so you’ll be based there in the future, with a hybrid working arrangement in place, a mix of office and home working. We expect you to work 3 days in the office and 2 days working from home. Working pattern: We have a number of permanent full time opportunities available working 37 hours per week, with a number of different shift patterns available covering our working window of 6:00am-10:00pm Monday – Sunday. You will be required to work one day over the weekend with a day off during the week. . Are you passionate about providing great customer service and getting a successful resolution to a problem? If so, this could be the opportunity for you… - Annual performance related bonus - Attractive pension scheme (up to 12% company contribution) - Development opportunities in line with the Operational Contact Centre Agent progression plan - 25 days annual le...