Customer Service Agent

Job description

Job Description: - At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences. Position Overview: We are seeking a friendly and dependable Customer Service Agent to join our team in Los Angeles. In this role, you will be responsible for assisting customers, addressing inquiries, and ensuring a positive experience with our services. This position focuses on providing accurate information, resolving concerns, and supporting daily customer service operations Responsibilities: Respond to customer inquiries in a professional and timely manner Provide clear information about company services and assist with general requests Resolve customer concerns and escalate complex issues when necessary Maintain accurate records of customer interactions and service requests Coordinate with internal teams to ensure customer needs are addressed efficiently Qualifications: High school diploma or equivalent preferred Previous experience in custom...