Patient Services Rep - CNPA Silver Spring
Children's National Hospital · Silver Spring, Maryland, US
Patient Services Rep - CNPA Silver Spring 260000X8 Description The Patient Service Representative (Children's National Pediatricians & Associates) performs b...
Job description
Patient Services Rep - CNPA Silver Spring 260000X8 Description The Patient Service Representative (Children's National Pediatricians & Associates) performs basic medical front office duties. Greets patients and visitors, schedules appointments, provides administrative support, gathers demographics, verifies insurance eligibility, collects copay, deductibles, balances, check credit balances and maintains patient electronic health records (EHR). Processes specialty referrals and assist in training new staff. Performs daily duties under close supervision. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience: 1 year Medical office/business office setting (Preferred) Required Skills/Knowledge: Basic math skills. Basic knowledge of office procedures. Basic knowledge of medical terminology . Knowledge of patient financials & accounting. Knowledge of insurance verification. Knowledge of scheduling appointments. Great communication and customer service skills. Ability to follow precise procedures and is detail-oriented. Knowledge of Microsoft Office suite. Functional Accountabilities: Patient Services Account: - Review, verify , update and perform a...