Captain - Customer Service

Job description

Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: - Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. - Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. - Acts as amb...