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Hospitality Shift Manager

Seneca Gaming Corporation · Buffalo, New York, US

The Hospitality Shift Manager is responsible for managing and overseeing all aspects of the administration and daily operations of the SBCC Food and Beverage...

Job description

The Hospitality Shift Manager is responsible for managing and overseeing all aspects of the administration and daily operations of the SBCC Food and Beverage and Facilities/EVS departments. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Responsible for managing and supervising all Food & Beverage operations and Facilities/EVS, Kitchen and Stewarding functions as well as all employees of these departments when the Hospitality Manager is not on premises. 2. Handle with all administrative duties such as scheduling, payroll, filling, personnel maintenance and HR issues for Food and Beverage and Facilities/EVS. Ensure proper staffing levels and work schedules in order to provide a high level of service with minimum labor hours. Evaluate staff performance on a ninety (90) day and annual basis. 3. Conduct regular cover count, check average, food and beverage costs and projection analysis to maximize profitability. 4. Responsible for the implementation of the Food and Beverage and Facilities/EVS Policies and Procedures. 5. Must be able to...