Patient Service Representative (PSR) - Kyles Station Primary Care - PRN

Job description

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Evenings (United States of America) Registrar - Kyles Station Primary Care - PRN Job Description: Performs accurate front desk workflows in the physician practice setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service. Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services. Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or POA) as determined by Medicare, State and Federal guidelines. Collects copays as applicable and attempts to collect any outstanding debt to facility/practice. Performs pre-registration as needed before the patient arrives. Ensures required patient forms are current. Fills out and advises patients on how to complete forms. Schedules all patients who need a physical exam/appointment. Demonstrates standards of excellence in care in all interactio...