Retail Associate

Job description

Location: Villa Park,Illinois,United States Position Overview: Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Retail Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. In adult-use markets, Retail Associates are expected to provide excellent customer care and support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving. Major Areas of Responsibility include: - Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference. - Confirms patient purchase limits prior to admission into the consultation area and dispensary. - Provide exceptional Customer Care by promoting and maintaining positive customer relations. - Respond to calls or emails from customers requesting product, training, and general i...