Technology Operations Manager

Job description

About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description: As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) Senior Operations Analyst will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Sr. Analyst will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recove...