Assistant Office Manager
MidLantic Urology · Bryn Mawr, Pennsylvania, US
Description GENERAL SUMMARY The Assistant Office Manager is responsible for coordinating the daily and administrative functions of the front office in the cl...
Job description
Description GENERAL SUMMARY: The Assistant Office Manager is responsible for coordinating the daily and administrative functions of the front office in the clinic setting. This position provides leadership for office staff and works very closesly with the Practice Management Team, to ensure great patient care and efficient cost structure. Principal responsibilities include operations, managing of staff and resources, and maintaining compliance with all policies, procedures, and regulations. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES: Responsibilities include but are not limited to: - Oversees staff, managing schedules, daily duties, and timecards. - Ensures that employees have the resources, tools, and training needed to perform their duties. - Ensures policies and best practices are up to industry standards and government regulations. - Maintains supplies and equipment for the front desk staff. - Assists in the interviewing and selection of new staff members. - Addresses patient complaints and queries when accelerated to management level. - Oversees performance review process for the staff. - Oversees front desk team member’s work schedules and time off requests. - Attends...