Associate Claims Examiner

Job description

Symetra offers a thrilling chance to become part of our team as an Associate Claims Examiner ! About the role: Provide claims assistance as directed including sole responsibility for researching, recording, and reporting findings from DMF monthly runs across both life and retirement divisions. Maintains individual life waiver of premium, individual disability income and various accelerated benefits reports and databases including monthly reviews and administration. Prepares communication for initial death claims and follow-ups claims communications for our customers for at least two of the claims divisions. Provides claims assistance by communicating with our customers both via written letters and verbal communication. Acts as accuracy check for keying of ACH payments to customers and maintains both ingoing and outgoing communication coordination. What you will do: - Prepares written communication for death claim notifications in at least two divisions. Provides assistance with both written and verbal communication with our customers and serves as backup to claims examiners on telephones. - Perform peer reviews for staff, support Retain Asset Program and service as primary EFT Tabl...