Benefit Programs Specialist III

Job description

Description: This position will be responsible for: Determining initial and redetermining the eligibility of individuals for public assistance benefit programs including, but not limited to, SNAP and Medicaid. Individuals will document data and information gathered and compare findings with established guidelines of program eligibility. Position may also be responsible for preparing reports regarding quality control and making recommendations to the supervisor. The Benefits Program Specialist III explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed. This position will carry a caseload of clients receiving public assistance that may involve complex issues. The level III specialist serves as a resource to staff and the public concerning public assistance programs and eligibility requirements providing answers to questions related to policies and procedures. The Benefit Program Specialist maintains records, prepares summaries, and responds to inquiries. Knowledge: Considerable knowledge of: Applicable laws, codes, policies, and procedures related to public assistance programs; basic human behavior; financial assistance p...