Junior Customer Service Specialist with Dutch (1-year contract)

Job description

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you. Our Global Business Services offices based in Poland, Costa Rica and Malaysia, are vibrant workplaces where your expertise makes a global impact. You’ll collaborate across borders, deliver high-quality services, and help shape a people-centered organization. We’re looking for a Customer Service Specialist with Dutch to support our CS team. This is your chance to become part of a growing, international team and make a real impact in delivering outstanding customer experiences. About the job: Your responsibilities include, but are not limited to: Providing high-quality and consistent customer service, guiding customers through product selections, promotions, and order details Responding to chat, email, and phone inquiries within the company's KPIs Resolving queries and complaints by understanding customer...