Housekeeping Room Inspector
Homecourt Hospitality Management · Wilmington, North Carolina, US
Description We are looking for an experienced, detail-oriented individual to join our team. As Room Inspector , you will be responsible for inspecting our ho...
Job description
Description We are looking for an experienced, detail-oriented individual to join our team. As Room Inspector , you will be responsible for inspecting our hotel rooms to ensure they meet all standards of cleanliness, safety, and comfort. You will be responsible for consistently meeting the hotel's quality assurance standards for each room, as well as interacting with hotel guests to ensure their satisfaction. If you think you have the attention to detail and customer service skills necessary to be successful in this role, we want to hear from you. Job Responsibilities: - Perform daily walk-throughs of all guest rooms and common areas to ensure they meet the hotel's standards of cleanliness and maintenance - Inspect all furniture, fixtures, and equipment in each room and common area to ensure they are in good working order - Report any safety hazards and maintenance issues to the appropriate personnel - Collaborate with housekeeping staff to resolve any deficiencies or special requests in guest rooms - Respond to guest inquiries and complaints in a prompt and courteous manner - Ensure all safety regulations, hotel policies, and procedures are followed - Provide guests with informati...