Veterinary Receptionist

Job description

Role: Veterinary Receptionist Location: Hart Veterinary Centre, Bicester: Contract: Part-Time, Permanent: At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Hart Vets, established in 1993 by Ian & Clare Hart, is now part of the IVC group while retaining a family-oriented atmosphere. We operate a modern small animal hospital in Bicester and a practice in Waddesdon. Our surgeries feature the latest technology to ensure top-quality care. How You’ll Make a Difference: As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. Your duties/responsibilities will include: *Greet customers professionally and handle telephone inquiries promptly. *Manage ap...