Customer Support Representative

Job description

Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Vision insurance - Wellness resources JOB TITLE: Customer Service Representative: DEPARTMENT: Office Administration REPORTS TO: Office Manager/ Office Supervisor SUMMARY: The Customer Service Representative is responsible for performing clerical and administrative duties in an office setting and provide professional customer service to co-workers and customers. It is of the utmost importance that the person in this position be able to manage the internal change incurred due to a rapidly paced environment. They should be able to share knowledge and experience and be able to easily collaborate with all employees. BENEFITS: - Consistent Work hours - Paid Holidays - Paid Time Off - Medical, Dental, & Vision Insurance - Supplemental Insurance - Company Provided Life Insurance & Long-term Disability - 401K retirement with Company Match - Company Picnics and Holiday Parties Company Discounts: DUTIES AND RESPONSIBILITIES: - Answer incoming calls promptly from our customers or employees - Resolve any product or service-related issues; follow-up to ensure complete custom...